Mission
The mission of the Registrar’s Office at the University of Louisville is to provide students, faculty, staff, alumni and other members of the University community with an accurate and timely academic history of those individuals who have pursued their education at this institution, while maintaining the privacy and security of this information. To accomplish this, the Registrar’s Office must provide a humane student registration process, accurate and timely schedules of courses and University catalogs, and efficient transcript and enrollment/degree certification services, grade collection and reporting, and posting of degrees. Technology should be used to its fullest advantage in delivering these services, such as web registration, University catalogs, and grades inquiry, other Web services, and computerized degree audits. Communication of procedures and policies and our delivery of services to our constituencies must be made in a timely, patient, understanding and helpful manner.
Contact Information
Thank you for contacting the Registrar's Office!
Office Number:(502) 852-6522
Fax Number:(502) 852-7088
Email address: regoff@louisville.edu
Hours of Operation
Telephone, and In-person services are available
Monday - Friday, 9:00 a.m. - 5:00 p.m.
Directions to the Houchens Building
The exits for the University of Louisville are directly off of I-65 North or South.
- If coming from I-265 (Gene Snyder) or I-264 (Watterson Expressway), you will want to head North on I-65.
- If coming from I-71 South or I-64 East or West, you will want to head south on I-65.
Directions, if coming from the North:
- Take I-65 South (Toward Nashville) to Arthur Street, Exit 134
- Merge onto Arthur Street
- Turn right at the stop sign onto Brandeis Ave / Cardinal Blvd
- At the roundabout, take the third exit onto S. Floyd Street
- At the third stoplight, turn right onto University Boulevard (Warnock Street)
- After the train tracks, take an immediate right turn onto the service drive
- Continue toward the second building on the left.
- Metered parking will be located on the left-hand side of the service street, both behind Houchens facing the train tracks or on the side facing the Student Activities Center (see below for map)
- Once you park, continue around the building toward the Student Activities Center and enter the building on the North side. The Registrar's Office is located in room LL31 on the lower level of the building
*Note for special events parking: to use the main east entrance of the Floyd Street Parking Garage, you will take a left into the garage at the first light after turning on to S. Floyd Street.
Directions, if coming from the South:
- Take I-65 North (Toward Indianapolis) to the University Blvd exit (133)
- There is a traffic light at the end of the exit ramp; turn left onto University Blvd
- Continue on University Boulevard until the train tracks
- After the train tracks take an immediate right turn onto the service drive
- Continue toward the second building on the left.
- Metered parking will be located on the left-hand side of the service street, both behind Houchens facing the train tracks or on the side facing the Student Activities Center (see below for map)
- Once you park, continue around the building toward the Student Activities Center and enter the building on the North side. The Registrar's Office is located in room LL31 on the lower level of the building
*Note for special events parking: To use the main east entrance of the Floyd Street Parking Garage, you will take a left into the garage at the first light after turning on to S. Floyd Street.
Meters are 60 minutes maximum. Coin & credit cards are accepted.
$0.75 / 15 minutes.
Mailing Address
Houchens Building, Room 31
Belknap Campus
Frequently Asked Questions (FAQs)
- To change your name, you will need:
- A copy of your updated and signed social security card
- A copy of a photo ID
You may submit this information in person to the Registrar's Office, by mail at the address below, by Fax or by emailing it to REGOFF@louisville.edu.
If you are emailing, faxing, or mailing this request, please also enclose A HANDWRITTEN SIGNED note stating "Please change my name from _________________ to ______________" along with your signature.
To change your address, log onto ULink under Student Services, Personal Information, click Home and Mailing Addresses.
Diplomas will arrive at the Registrar's office approximately eight to ten weeks after the end of each term/semester. An email notification will be sent to all graduates when diplomas arrive and are ready to be picked up in the Office of the Registrar, Houchens Building.
When you pick up your diploma, be sure to verify that your name is spelled correctly and that your diploma includes any special notations if applicable (honors, etc).
If you live out of town, your diploma can be mailed to you. After the diploma has arrived in our office, students may call the Office of the Registrar at 502-852-6522 or regoff@louisville.edu to arrange mailing. Diplomas cannot be mailed to local addresses including: Anchorage, Buckner, Clarksville, Crestwood, Goshen, Jeffersonville, LaGrange, Louisville, Mt. Washington, New Albany, Pewee Valley, Prospect or Shepherdsville.
The dimensions of the Official University of Louisville's Diplomas are 14 inches X 17 inches.
To order an official transcript you can order one online at the National Student Clearinghouse or come in person to receive a same day or mailed copy. If you need an official transcript emailed, you may make a request at https://www.studentclearinghouse.org/.
To receive an unofficial transcript, current students may get one through their ULink under Academic Records. Former students, can request one by coming in person with a photo ID.
You can visit our office with a picture ID or submit a signed request by fax, mail or email.
Please be advised:
The Registrar’s Office cannot complete an enrollment verification for an upcoming semester until your tuition is paid or the add/drop period has ended. Until one of those qualifications has been met, we can only provide a registration verification that states that you may still drop your classes. The registration verification is our own form that we can send via mail, fax or email. If you would like the registration verification, please provide an address, fax number or email address.
Petition for Exception to Tuition Refund Policy forms are available in the Registrar’s Office. Documentation of the circumstance is required. If student has not withdrawn from the class, a petition must first be submitted to the enrollment or academic/enrollment unit. (Total late withdrawals approved by academic unit – partial late withdrawals approved by enrollment unit of each class.) The Registrar’s office works with the Financial Aid Office to assure compliance with federal guidelines. While there is no time limit for filing petitions, any charge-back of funds may be affected by date restrictions. Khara Roberson is the contact for petitions.
Yes, your transcript of UofL work is kept indefinitely. However, folders containing documents submitted are purged five years after a student’s last semester.