Crisis, Urgent Care, and Emergency Information

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*In cases of imminent danger to self or others, please call 911 or ULPD.


Walk-In Urgent Consultation

If you are a UofL student in crisis or need to speak with someone urgently please call us at 1-502-852-6585 M-F or walk-in between 9am and 4:30pm for an urgent consultation, and we will assign a clinician to speak with you as soon as possible. We do not schedule appointments for UCs, so please call or walk in when you are ready to speak with a clinician.

Please note that urgent consultation (UC) services are provided to UofL students on a first come, first served basis. Our busiest time is 2-4pm. You will need time to complete paperwork and see or receive a callback from a clinician. We may have to call you back/see you on the following day if there are several students ahead of you.


UofL 24 Hour Crisis Line

If you are a UofL student and a crisis occurs when the Counseling Center is closed, you can use our after-hours crisis line by calling 1-502-852-6585, and select option 2 to speak to a crisis counselor right away. Our after-hours crisis hotline will connect you with a crisis counselor who is trained to help you work through your thoughts and feelings and provide follow-up resources. 


Hotlines & Additional Resources:

24/7 Adult Crisis Line: 502-589-4313 or 800-221-0446

This 24/7 hotline is a resource offered by Seven Counties Services, a local Louisville agency. Individuals who are deaf or hard of hearing can call using KY Relay at 711.

 The National Suicide Prevention Lifeline: call or text 988 OR 800-273-TALK (8255)

This 24/7 line is a national network of local crisis centers that provides free and confidential emotional support to people in suicidal crisis or emotional distress.

Crisis Text Line: Text HOME to 741741

 Text from anywhere in the US to connect with a trained crisis counselor. Available 24/7.

Emergency Psychiatry at University of Louisville Hospital: 502-562-3120

UofL Department of Public Safety (ULPD): 502-852-6111

UofL Health-Peace Hospital: 502-451-3333

UofL Health-Peace Hospital is the largest behavioral health hospital in the state of Kentucky. They offer inpatient, partial hospitalization, and intensive outpatient programming to children, adolescents, and adults struggling with psychiatric and/or substance use disorders. They are open 24/7. 

Contact Us

Counseling Center

Website about

Phone

Call 502-852-6585 to schedule an appointment, inquire about services, or to ask any other questions

*For Crisis Support outside of normal business hours
call 502-852-6585 and choose Option 2 to speak with a Crisis Counselor right away!

Location

Belknap Campus Location:

Student Activities Center 
2100 South Floyd Street, W204
Louisville, KY 40292

Health Sciences Campus Locations:

Campus Health Clinic  
401 E. Chestnut St., Suite 110
Louisville, KY 40202

A Building 
500 S. Preston St, Suite 219
Louisville, KY 40202

School of Dentistry 
501 S. Preston St., Rm. 039
Louisville, KY 40202

Hours

Weekdays 8:30am to 5:00pm
We are closed on all university recognized holidays.
*Our after hours crisis line is always available even when 
we are closed and during holidays!

Urgent Consultations:
Weekdays 8:30am to 4:30pm
Please walk in or call for same day appointments
After Hours or Emergency Consultations